Delivery & returns by store
These summaries come from each store’s own policy and were checked on 17 Oct 2026. Policies change, so always confirm at the store before buying; Priceory does not sell items or handle returns.
REDTOP
Returns
- Return window: Within 30 days of delivery; orders placed Nov 1–Dec 25 may be returned until Jan 31.
- Condition and process: Unworn and unused, with tags and original packaging. Contact help@redtop.com before returning.
- Fees: $10 for the first pair plus $5 per additional pair, deducted from the refund. Original shipping is not refunded. Defective items return free; one free size exchange per order.
- Exceptions: Final Sale excluded. International returns and exchanges are currently unavailable under the shipping policy.
Delivery
- Regions: Ships from a US warehouse to the contiguous US; excludes Hawaii, Alaska, Puerto Rico, territories, military addresses and PO boxes. International: Canada, Mexico, Australia, New Zealand and Europe.
- Timing: Processing: 1–2 business days. Standard delivery: US 2–5 business days; international 7–12 business days.
- Fees: US standard: free on orders of $100 or more, otherwise $10. International standard: $10.
Source: Refund policy, Shipping policy · Checked 17 Oct 2026
Omfort
Returns
- Return window: Within 30 days of delivery.
- Condition and process: Unused and unwashed, with tags attached; swimwear, bodysuits and lingerie must have an intact hygiene liner.
- Fees: Customer pays return shipping.
- Exceptions: Underwear, bras, shapewear and items marked non-returnable are excluded. Refund timing: PayPal 1–5 business days; cards within 15 business days.
Delivery
- Regions: Not stated - check at the store
- Timing: Not stated - check at the store
- Fees: Not stated - check at the store
Source: Refund policy · Checked 17 Oct 2026
Hewi
Returns
- Return window: Pre-owned marketplace: professional sellers and Managed by Hewi VIP items accept returns within 14 days of tracked receipt.
- Condition and process: Unworn, in original packaging and saleable condition.
- Fees: Not stated - check at the store
- Exceptions: Private sellers choose whether to accept returns; check the listing’s Shipping and Returns. Celebrity Auctions, GOSH charity and outlet items are final sale.
Delivery
- Regions: Not stated - check at the store
- Timing: Not stated - check at the store
- Fees: Not stated - check at the store
Source: Refund policy · Checked 17 Oct 2026
Italist
Returns
- Return window: Not stated - check at the store
- Condition and process: Refunds follow receipt (UPS tracking) and inspection; allow 7–10 business days. Refund to original payment or store credit.
- Fees: Refund excludes shipping, customs duties, processing fees and courier charges. Customs duties are not refundable through Italist.
- Exceptions: Not stated - check at the store
Delivery
- Regions: Not stated - check at the store
- Timing: Not stated - check at the store
- Fees: Not stated - check at the store
Source: Refund policy · Checked 17 Oct 2026
Temu
Returns
- Return window: Most items: within 90 days of purchase. Electronics: 45, 60 or 90 days depending on seller. Ship the return within 14 days of requesting it.
- Condition and process: Clothing must not be worn or washed, with tags and hygiene stickers intact.
- Fees: First return per order is free with US return labels; later returns from the same order cost $7.99, deducted from the refund. Original shipping and import tax are not refunded unless Temu or the seller is at fault.
- Exceptions: Groceries, some health and personal care items, some gifts, custom items and some underwear are excluded, as is clothing with wear, washing or removed tags or hygiene stickers.
Delivery
- Regions: Not stated - check at the store
- Timing: Not stated - check at the store
- Fees: Not stated - check at the store
Source: Return and refund policy (updated Sep 17, 2026) · Checked 17 Oct 2026
Nobis
Returns
- Return window: Not stated - check at the store
- Condition and process: Not stated - check at the store
- Fees: Not stated - check at the store
- Exceptions: Not stated - check at the store
Delivery
- Regions: Not stated - check at the store
- Timing: Not stated - check at the store
- Fees: Not stated - check at the store
Source: Nobis website · Checked 17 Oct 2026
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